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Cleveland LMC Support
GP Health Service

It is important that GPs receive the support they require to remain fit and mentally healthy to cope with the demands of the job. This is recognised both locally and nationally; a healthy workforce is vital in order to provide safe and quality care for patients.

General Advice

If you would like general advice and support on your wellbeing or that of a colleague, including assistance in finding the correct service for you, please contact the CLMC office for an informal and confidential discussion.

You can contact CLMC directly on the contact details below or email jackie.jameson@nhs.net with your contact details and one of CLMC Clinical Executives will call at your convenience.

CLMC Office – jackie.jameson@nhs.net
Telephone number: 01642 745811

HealthHero (previously Validium)

North East Regional LMC have commissioned HealthHero as an employee assistance programme for all GPs and practice managers within general practice in our area. CLMC have taken this a step further and have commissioned a top up service for 20/21 so this HealthHero EAP support is extended to ALL working within general practice within Tees as we appreciate just how much every person within the GP team is coping with during Covid.

The service commenced on 1 April 2020 and you can contact the counselling helpline on 0800 970 90 40.

Please see HealthHero website here: Assist (healthhero.com)

When contacting HealthHero please state your practice is covered by North East & Cumbria contract.

Local Support

ICS Wellbeing Hub – North East and North Cumbria Staff Support and Wellbeing Hub. The Hub team will ensure that all health and care staff who need support can quickly and confidentially access the best advice and treatment.

National GP Health Service

It is important that GPs receive the support they require to remain fit and mentally healthy to cope with the demands of the job. This is recognised both locally and nationally; a healthy workforce is vital in order to provide safe and quality care for patients.

The NHS GP Health Service is a confidential NHS service for GPs and GP trainees in England.

The GP Health Service can help with issues relating to a mental health concern, including stress or depression, or an addiction problem, in particular where these might affect work.

The service is self-referral. It is provided by health professionals specialising in mental health support to doctors and is available in various locations across England.

Access the service by emailing us on gp.health@nhs.net or by calling 0300 0303 300. The service is available 8am – 8pm Monday – Friday and 8am – 2pm Saturday.

Please note the service is not for emergency or crisis issues. These should be directed to mainstream NHS.

Not a GP? Then telephone 020 3049 4505 or click here to email us (england.phpadmin@nhs.net) to enquire whether the Practitioner Health Programme can help you under one of their other NHS contracts. Further information is available on the website www.php.nhs.uk

Alternative Support
Ironopolis Medical Group

Please see the Occupational Health Flyer from Ironopolis Medical Group, who are specialists in General Practice Occupational Health and can trailer services specifically to meet your needs. This services is available to all employees, whether clinical or administration staff.


This is very helpful guide for all GPs seeking help and advice. The guide sets out the stress and pressure points for GPs and GP Trainees, seeks to provide practical advice and signposts support and resources for those experiencing stress and difficulties.

BMA Wellbeing Support services (Counselling and Peer Support)

For help, counselling and personal support from a trained telephone counsellor or peer support from a doctor-adviser. Available 24hrs a day, 7 days a week.

0330 123 1245
BMA Doctor Support Service

Help from fellow doctors for doctors facing the ordeal of GMC fitness to practice processes. Not confined to BMA members

Doctors’ Support Network (DSN)

Self-help group for doctors with mental illness. A DoH funded helpline for doctors. Peer support from volunteer doctors trained to offer friendly and informal support to fellow doctors who are experiencing burnout, anxiety, depression, mental distress, work difficulties, family worries or other problems that they need to talk through. The service is completely confidential, anonymous and independent. The aim is for callers to be reassured and helped to work out solutions and methods of coping with whatever is troubling them.

0844 395 3010
Doctors’ Support Line (DSL)

Run by the charity PriMHE (Primary Care Mental Health Education)

0870 765 0001
The British Doctors’ and Dentists’ Group

The British Doctors’ and Dentists’ Group, formed in 1973, is a mutual support society for doctors and dentists who are recovering, or wish to recover, from addiction/dependency on alcohol or other drugs.

07825 107 970
Sick Doctors Trust

Early confidential intervention, advisory and treatment for doctors addicted to alcohol or other drugs. Help with recovery and rehabilitation for affected colleagues and their families. 24 hour helpline run by doctors for doctors; supported by expert advisers throughout the UK. All calls are received by the national co-ordinator and responded to within 12 hours.

0370 444 5163
Support 4 Doctors

Information and advice on: work & career, health & wellbeing, money & finance, family & home


The UK’s largest professional network of doctors – for doctors, by doctors: Forum, email, library, education, medical news, jobs

British Doctors and Dentists Group Helpline and Medical Council on Alcohol
020 7487 4445
The Cameron Fund

Supports general practitioners and their dependants in times of financial need, whether through ill-health, disability, death or loss of employment

Royal Medical Benevolent Fund

Helping doctors and their dependants in need. The UK’s largest professional network of doctors – for doctors, by doctors: forum, email, library, education, medical news, jobs

Claire Wand Organisation

The Clare Wand Organisation is a charitable fund that makes grants to fund the further education of medical practitioners, predominantly engaged in general practice, and for the provision of scholarships (including travelling scholarships).

The Dain Fund

The Fund helps with the education and support of doctors’ children when there are financial problems in the family. In most of the families helped the parents are out of work or on a very low income.

GMC Leaflet
08457 90 90 90
Feeling Stress BBC Website

Includes sections on: recognising stress, dealing with stress, work-related stress, tackling work stress

Occupational Health Services

Sugarman is the provider of the scheme and they cover needlestick injuries. See below for details on needlestick injuries and contact details. The generic Sugarman contacts are as follows:

  1. Please contact us directly on 0247 649 3000 during office hours 08.30 – 17.30 Monday-Friday or
  2. Email us at info-occhealth@sugarmanhealth.com or
  3. Register via the microsite.