28.04.09

New Complaints Procedure FAQs
These FAQs have been produced to provide information on the new complaints procedure and how it could affect GPs and practices. The new procedure was introduced on 1 April 2009. More detailed guidance on the new complaints procedure will follow. You can view the FAQs through this link click here, as well as via the BMA website click here.

Letter from GPC Regarding Revalidation

This is from Hamish Meldrum, Chairman of Council for the information of all GPs and LMCs. Click here.

Guidance on Preventing Child Accidents in the Home
The Child Accident Prevention Trust (CAPT) have produced some publications to help parents of young children and the practitioners who work with them keep children safe from accidents at home:

– Accidents and Child Development. An easy-to-use guidance booklet for any practitioners involved with the safety, or care of children. reference DCSF-00255-2009BKT-EN

– How Safe is Your Child at Home? A short leaflet for parents and carers, covering common risks to children in the home and how they can be reduced. reference DCSF-00254-2009LEF-EN

You can download or order hardcopies of both publications (quoting the references above) free from the ECM Online Publications page or from the ECM Resources and Practice Page or write to: DCSF Publications, PO Box 5050, Sherwood Park, Annesley, Nottingham, NG15 0DJ.Tel: 0845 60 222 60. Fax: 0845 60 333 60. Textphone: 0845 60 555 60